Comments on: Bluehost problem lately? http://www.bluehostreview.org/bluehost-problem-lately Real Bluehost reviews and bluehost user reviews that you must read before signup Bluehost.com hosting. Blue Host reviews from forums, blogs, and user submitted. This bluehost blog is also about bluehost hosting, bluehost review, bluehost coupons, bluehost discounts, bluehost rebates, and bluehost special promotion. Tue, 02 Mar 2010 03:59:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bluehost Review http://www.bluehostreview.org/bluehost-problem-lately/comment-page-1#comment-10631 Bluehost Review Fri, 22 May 2009 16:53:25 +0000 http://www.bluehostreview.org/?p=127#comment-10631 phone support is not recommended for technical problem, it might be too difficult to get the problem solved on the spot. you can try bluehost email ticketing or bluehost live chat support online. its much more effective using this channel. phone support is not recommended for technical problem, it might be too difficult to get the problem solved on the spot.

you can try bluehost email ticketing or bluehost live chat support online. its much more effective using this channel.

]]> By: alex http://www.bluehostreview.org/bluehost-problem-lately/comment-page-1#comment-10603 alex Fri, 22 May 2009 01:33:27 +0000 http://www.bluehostreview.org/?p=127#comment-10603 idk about anyone else but Bluehost Tech Support (both email and phone) is horrible. When I called for tech assistance on a webiste I'm working on the guy who answered was rude and argumentative; even after I told him I didn't like how he was speaking to me he continued. Email support is no better; they give canned responses and 2 or 3 line quick comments; no solutions offered outside what you could find doing a simple search on Google. Their other departments are good friendly and courteous but not tech support so if your tech savvy and will never need their assist then find but if not I’d stay clear and go with another host. idk about anyone else but Bluehost Tech Support (both email and phone) is horrible. When I called for tech assistance on a webiste I’m working on the guy who answered was rude and argumentative; even after I told him I didn’t like how he was speaking to me he continued. Email support is no better; they give canned responses and 2 or 3 line quick comments; no solutions offered outside what you could find doing a simple search on Google. Their other departments are good friendly and courteous but not tech support so if your tech savvy and will never need their assist then find but if not I’d stay clear and go with another host.

]]> By: Bluehost Review http://www.bluehostreview.org/bluehost-problem-lately/comment-page-1#comment-4367 Bluehost Review Mon, 19 Jan 2009 18:57:44 +0000 http://www.bluehostreview.org/?p=127#comment-4367 sorry to hear your bad experience at bluehost hosting. its rare to have cpanel hosting hacked and planted code via hosting server. Unless its caused by vulnerable scripts that run from your website. Always make sure you have the secure and safe scripts running, and make sure your hosting account is always with strong password combination. Thus can avoid the hacking incident. best regards, charles sorry to hear your bad experience at bluehost hosting.
its rare to have cpanel hosting hacked and planted code via hosting server. Unless its caused by vulnerable scripts that run from your website. Always make sure you have the secure and safe scripts running, and make sure your hosting account is always with strong password combination. Thus can avoid the hacking incident.

best regards,
charles

]]> By: erin http://www.bluehostreview.org/bluehost-problem-lately/comment-page-1#comment-4365 erin Mon, 19 Jan 2009 18:45:49 +0000 http://www.bluehostreview.org/?p=127#comment-4365 I've noticed that tech support is increasingly hard to contact via phone and chat. Chat used to take 3 minutes, tops; now it can take up to 30 minutes to get connected. One service call the other day took 60 minutes to get resolved (webmail went down completely after a server upgrade hacked up our files). Another thing I've noticed...I have had multiple instances of my .htaccess files being deleted or renamed/made void, and other files which have been updated seem to have been reverted to old versions (with about 5 clients responding "I could've sworn I saw that update on the page...what might have happened?") They always have to go in and "refresh" something or "replace a deleted file"...all in all, when it's a tech issue I cannot fix, it's very frustrating. I have referred over 10 clients to Bluehost within the past year, and one has since had to leave. I really love this service and I hope they stop their slow downhill roll; I don't want to have to do what I did to IPower and bail out completely. Please Bluehost, don't lose your awesome quality and customer service. If not for me, then do it for humanity! I’ve noticed that tech support is increasingly hard to contact via phone and chat. Chat used to take 3 minutes, tops; now it can take up to 30 minutes to get connected. One service call the other day took 60 minutes to get resolved (webmail went down completely after a server upgrade hacked up our files).

Another thing I’ve noticed…I have had multiple instances of my .htaccess files being deleted or renamed/made void, and other files which have been updated seem to have been reverted to old versions (with about 5 clients responding “I could’ve sworn I saw that update on the page…what might have happened?”) They always have to go in and “refresh” something or “replace a deleted file”…all in all, when it’s a tech issue I cannot fix, it’s very frustrating. I have referred over 10 clients to Bluehost within the past year, and one has since had to leave. I really love this service and I hope they stop their slow downhill roll; I don’t want to have to do what I did to IPower and bail out completely.

Please Bluehost, don’t lose your awesome quality and customer service. If not for me, then do it for humanity!

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