My personal opinion about Blue Host phone support
Today instead of using the usual Bluehost email support or live chat with support team, i try to give bluehost a call at their toll free numbers. Picked up the phone and dial (888) 401-4678”… and i get through, with a short IVR, i get to the support team. And i asked some question regarding upgrade to bluehost dedicated server. And now i got the answer for that already. Simple and fast.
BlueHost Toll Free 24/7
(888) 401-HOST
(888) 401-4678
Outside the U.S: 801-765-9400
Go to Bluehost Hosting
I think bluehost had done a wonderful job in providing good customer support and phone support. I really dont like those host, that makes me waiting over the phone and have to listen to machine voice, and end up in french speaking support team
. Bluehost 10 years plus experience, they does knows what the customer needs.
Other than phone support, bluehost.com also offers:
- Bluehost Live chat
- Bluehost email support ticket to helpdesk
- Bluehost forum discussion and helps
- Bluehost knowledgebase support center
Go to Bluehost Hosting
From the blue host homepage: www.bluehost.com , at the bottom-left corner you will find the “live chat” features. Clicking on it bring up a small windows, to get this, make sure you not have popup blocker etc that will prevent pop windows. And you can choose to contact which bluehost support department, here is the list of all departments:
- Bluehost Support Department
- Bluehost Abuse Department
- Bluehost Sales Department
- Bluehost Billing Department
- Bluehost Affiliate Department
They using websitealive4 live chat system, which is one of the industry leading live support system. Enter your name and question. Also include in the problem description and your bluehost hosted domain names.
Through my one and a half month stay at bluehost hosting, I been contacted bluehost support team three times for some technical things. Once was because my website is suddently running slow, and so i start the live chat and contact bluehost support. I was chat with support members named: Stoney, TIM, and also JIM. They are very helpful and get my problem solved on the spot.
Visit Bluehost Live Support